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Learning Perspectives

Winter 2005

Listen, Lead & Succeed
by Rick Bommelje, Ed.D.

Value Creation in Buyer-Seller Relationships
by Mark W. Johnston, Ph.D. and Greg W. Marshall Ph.D.

Wow Your Customer: 3 Keys for Delivering Great Customer Service
by Teri Yanovitch

Thinking About Deflation
by David Currie, Ph.D.

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Learning Perspectives

Winter 2005

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