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Frequently Asked Questions:


GroupWise

Printing

Virus/Spyware

Novell

Foxlink

Blackboard

Wireless

 

 

 

 

 

 




Common GroupWise Questions:

What is my default username and password? Answer

How do I reset my GroupWise password? Answer

What are the different modes in Groupwise and which one should I be in? Answer

How do I install the GroupWise client on my computer? Answer

How do I configure Outlook to check my GroupWise e-mail? Answer

When I close Groupwise, I get a pop-up message saying, "You have unsent settings changes, do you want to exit anyway?" What should I do? Answer

When I log into Groupwise, a dialog box opens stating, "The password is not correct. Type the correct password. Your administrator has turned on LDAP authentication, try using your directory (network) services password." What should I do? Answer

When I try to open my Direct Deposit AdviceI get a message: "Protected - View has encountered a password protected/encrypted file." What should I do? Answer

How do I set up an auto-response when I am away from work? Answer

How can I have GroupWise notify me of new e-mail? Answer

How do I create an e-mail template? Answer

How do I send a campus wide email? Answer

Why do some people show up twice in my proxy views? Answer

Common questions regarding GWWeb

What do I do if I am prompted with an error that my login is not current? Answer

Campus email policies

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Common Virus/Spyware Questions:


What is a computer virus?

Computer viruses are malicious programs written to undermine computer security and stability.

What is spyware?

Spyware consists of third party programs that are installed on a user's computer which gather information without their knowledge and relay it back to advertisers and other interested parties. Spyware will slow down your internet connection speeds as well as affect the processing capabilities of your computer.

How do I protect my computer from viruses and spyware? Answer

I think I may have contracted a computer virus, what do I do? Answer

Where can I go to download SpySweeper? Answer

What alternative browsers are there to Internet Explorer? Answer

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Common Novell Questions: 

How do I reset my Novell password? Answer

What do I do if I recieve an error "Login denied. Someone has attempted to access your account by guessing values"? Answer

What is my Novell network username and password? Answer 

How do I change my Novell network password? Answer

What is the H: drive? Answer   

What is the R: drive? Answer

How do I request for more H: drive space? Answer

What do I do if I am out of print credits? Answer

Where can I access my Novell Account besides my room/office? Answer

How can I configure my personal computer to access the Rollins College network? Answer

How do I install the network lab printers? Answer

Rollins College Novell Network policies

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Common FoxLink Question:

 

How do I reset my FoxLink password? Answer

What is my FoxLink username and password?  Answer

How do I change my FoxLink password?  Answer

How do I check my grades using FoxLink?  Answer

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Common Blackboard Questions:

 

What is my Blackboard username/password? Answer

How do I change my Blackboard password?  Answer

What if I forget my Blackboard password?  Answer

Take me to the Blackboard Help Page

Contact the Blackboard administrator

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Common Wireless Questions

 

How do I register my wireless card? Answer

How do I configure my computer for wireless access? Answer

I cannot connect to Novell when using wireless only? Answer

I cannot connect to Bradford. Answer

I can see a wireless connection but cannot connect to the internet. Answer

Where are wireless connections available? Answer

What if I register my computer but still cannot connect to the network? Answer

 


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