Rollins Technology Orientation
The following course
outline should be considered as a basic computer competency checklist
for all Rollins staff. Attendance at one of these classes is required
as a prerequisite for all of the IT certificate programs and also
when an office computer is replaced. All staff should consider
taking this class as soon as it is convenient. All sessions are
held in the Olin Teaching Lab or Olin room 260.
For new
Rollins employees:
The purpose of this class is to begin the process of teaching Rollins staff
how to use information resources on their own and with confidence. It is also
our
goal that "Ah-hah" moments are frequent; even people with reasonable
skills should come away from the class with at least a couple of time-saving
or
interesting pieces of information.
Most
items below will have a Web page where employees can go for additional
information or to review what is covered in the class. Classes
will be taught by senior IT staff. They
will be offered every week on alternating Monday afternoons and
Thursday mornings. Classes will be evaluated and then
surveys sent to new staff after three months on the job to evaluate
their effectiveness.
I. Desktop
Computing Skills
a. Cables
and connections
i. Power
cord
ii. VGA
cable
iii. Category
5 network cable
iv. Serial
cable
v. Parallel
cable
b. Software and data
i. Hard drive backup
1. How
2. What
3. When
4. Where
ii. Virus Scanning
1. Scheduling
2. Updating
definitions
3. Norton
AntiVirus Corporate Edition
iii. Explorer
1. Deleting
and renaming files and directories
2. Creating
directories
3. Managing
Data and/or My Documents directories
II. Campus
Systems
a. Novell
i. Log
in information
1. Username
2. Default
password
3. Changing
password
4. Resetting
password
5. Context/Server
ii. Network
drives and their uses
1. (S:)
drive
2. (M:)
drive
3. (H:)
drive
4. (R:)
drive
iii. R:
drive policy
iv. Password
expiration
b. GroupWise
i. Log
in information
1. Username
2. Default
password
3. Changing
password
4. Resetting
password
c. FoxLink
i. Log
in information
1. Username
2. Default
password
3. Changing
password
4. Resetting
password
ii. Navigating FoxLink
1. Accessing
courses
2. Employee
information
3. Campus Only Access
4. Accessing
budget information
d. Banner
i. Description
ii. Account
request process
iii. Permissions and passwords (GUAPSWD)
iv. Training
procedures
v. Access
for reporting
III. World
Wide Web
a. Web
accounts and storage
i. Personal
ii. Departmental
b. Browsing
the Web using IE or FireFox
i. Searching
for information on the World Wide Web
ii. Bookmarks
iii. Rollins departments
offering Web-based information
1. Human
Resources
2. Information
Technology
3. Olin
Library
IV. Information Technology
a. Request
For Services
b. Computer
hardware and software upgrade procedure
c. Continuing
education offered by I.T.
i. I.T.
course curriculum
ii. Certificate
program
iii. http://www.rollins.edu/it
d. I.T.
Help Desk
i. Ext.
6363
ii. helpdesk@rollins.edu
iii. Olin Library (2nd floor)
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