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Rollins College Novell Network Policies

A White Paper From the Rollins Network Staff

 

 

Introduction and Overview:

One of the most common and useful features of computer networks like Rollins’ Local Area Network (LAN) is the ability to share disk space on network file servers. A specialized computer called a file server provides the ability for many people to cooperatively share a large pool of disk space, affording opportunities for collaboration. The ability to share this space also makes more sense economically, lessening the need for floppy disks and bigger hard drives.

The file servers on our LAN provide a repository of storage available in varying quantities to all computer users on campus, from students to staff to faculty. A basic understanding of some core concepts involved will hopefully enable the users of the network to make better use of the resources it provides for increased interaction, collaboration, and productivity.

 

Drive Mapping Concepts:

To understand how network disk drives work, it is best to begin by looking back into the 80’s at the birth of PC networking. When PCs only had DOS and no networks were attached, DOS set the standard by referring to disk drives by letters of the alphabet, e.g. C: for the hard drive, A: for the floppy, etc. When networks came along, the means of addressing network storage needed to be hidden from DOS, since DOS was basically ignorant when it came to networking. In order to ‘fool’ DOS and allow it to work, network drives were also assigned drive letters like F:, S:, etc. To DOS, it seemed that all these were just additional hard drives in the PC.

The networking software was in charge of examining requests to all disk drives and determining if the disk in question was in the users PC or networked. If the request was for a network disk drive, the networking software redirected the request to the network drive, and returned the requested information. DOS and other application software simply had to be able to handle drive letters all the way through Z, and the network software handled the rest.

This process of taking shared network storage space and presenting it to the PC as if it were just another local resource is called drive mapping. A drive letter for a network resource, like your personal directory at letter H: is really nothing more than a pointer to a portion of a big, shared disk drive on the server. To your PC it appears as though H:\ is just another hard disk in your computer when H:\ actually points to a shared directory on the server such as Student\Data\users\jsmith.

 

Network Backups:

The entire Novell network file system (with the exception of the R: drive) is backed up nightly, and once each month a tape is archived to provide long-term retention of the files as they existed on the last business day of each month. The nightly tapes are reused monthly, resulting in a rolling store of approximately a month’s worth of nightly backups on hand at any given time. Monthly archive tapes are retained for 6 months, and an Annual archive tape will be retained for each calendar year-end.

 

R:/ Drive Policy:

This segment contains policies and guidelines for the use of campus-wide file storage on the Rollins College Novell Network. Of particular importance is the routine purging of files from the R: drive. (If you log into the network at the red Novell banner, then you have the R: drive, an H: drive and possible other network file storage locations. If you do not log into Novell, you don’t have the R: drive.)

Policy regarding past and future Use of the R: Drive:

The R: drive has been used as a universally accessible area for storing/sharing files.  The R: drive is public, i.e., accessible by all students, faculty, and staff on the campus network. As such, it provides no confidentiality, no protection from unintended file deletion, etc.

To manage space and remove dormant files, the R: drive is purged of all files at the end of each semester (one month after final exams have concluded).

Guidelines for the R: Drive:

Plan ahead and be patient: Due to security concerns and virus checking, files saved on the R: drive may not be instantaneously available to all network users. This situation exists particularly when a Faculty/Staff member places the file on R: and a student attempts to view it, or vice versa. Please alert the Help Desk if propagation takes longer than an hour.

Keep a copy: Due to the transient and temporary nature of the files placed on the R: Drive, they are not backed up as part of our regular network backup routines/tapes. Thus, any backup of a file stored on R: is the user’s responsibility. Keep a copy on a PC hard drive, zip, web page, other network drive (See item 4 below.) or diskette. Never store your only copy of a file on the R: drive unless it is disposable, since anyone with access to R: can delete it at anytime and the system will delete all R: drive files each semester (one month after final exams have concluded).

No sensitive information: Since the R: drive is universally accessible, any file on the R: drive can be viewed, read, modified, copied, or deleted by anyone on the network. Therefore, no sensitive or confidential data should ever be placed on this drive. Ask yourself if it’s acceptable to have any students, staff or faculty read, alter, make copies or distribute your information. If your data is public enough to pass this test, then R: may be appropriate.

Consider Alternatives to the R: drive: Sensitive information can be e-mailed as an attachment. This is particularly true when the file only needs to be shared by one or two others. If two people are sharing a file, e-mailing the file back and forth may be the easiest option.

Please delete: remove your files when the information is no longer needed on the R: drive. The policy of purging primarily is due to the tremendous number of orphaned files left on the R: drive. Many of these are used only once and abandoned.

 

Additional Disk Space:

Additional disk space on your H:/ drive can be requested by filling out an on-line request form.  Additional disk space on fox.rollins.edu can also be requested by completing an on-line request form.  Generally this request can be filled within 24 hours with the exception of weekends and holidays.