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Frequently Asked Questions


What type of classes do you have?

We hold a variety of classes for faculty/staff.  The classes include training in, but are not limited to Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft FrontPage, Adobe Photoshop and many more.  To see a complete list of classes offered, click here.

How long are the certificate classes?

The majority of the classes are an hour long.  There are a few of the more in-depth classes that are 2hrs long.  For more details on the time length of the classes click here to view the schedule.

How do I find out more about blackboard?

You can find out more about blackboard by go to the Blackboard pages, or by contacting Ed Huffman via email or at x6363 on campus.

How do I sign up for training classes?

To sign up for the training classes you must fill out the online signup form.  This can be done here.

What if I signed up for a class and now I cant take it?

If you have signed up for a certificate course and cannot attend the class you will need to contact Miriam Moore either by email or by phone at x6363.  She will let the instructor of the course know that you will not be attending.

How do I get web help?

There are several ways for getting web help.  You can view the pages on the web posted in our documentation section.  You can walk-in for web help in the Olin Library, Rm 204 any day between 12 and 2.  You can also contact Linda Watson by email or phone at x6363.

Contact Us:

407.628.6363 (on campus x6363)

User Services

Please email the Help Desk if you have suggestions regarding the utility of this page.